To make sure your online visit is fun and safe, we don't "play around" with any of the important steps we take to protect your privacy. At LEGO PC Games, children's safety and fun as well as parents' trust in our name is serious business!
We take online privacy and security concerns seriously. At the same time, we are continually working to make your personal experience when visiting or using our site as exciting and pleasant as possible. To help us accomplish that goal, we will need to collect and use some information from you when you use our site.
In some instances, we may need to disclose personal information about you to companies that we hire so that we may provide you with the best possible service - for example this might be a a reputable research company hired by us to conduct a survey of our consumers. However, such companies will be under an obligation to keep your personal information confidential.
We may disclose personal information collected from you as required by law, for example in response to a court order or subpoena. We also may disclose such information in response to a specific request from a law enforcement agency.
Except as set out above, we will not sell, rent or otherwise disclose any personal information to any company or person outside the LEGO PC Games Companies which are Freeloader.com & the LEGO Group, without obtaining appropriate permission prior to such disclosure. We may collect information about you through active as well as passive means.
We may collect personal information directly from you through our sites when: 1) you sign up for the LEGO PC Games service Club; 2) you sign up to receive newsletters and other information and 3) in some instances, when you enter competitions and participate in various activities featured on LEGO PC Games web site. We also use passive means to collect some information, such as tracking what pages you go to on the site. This information is then provided to our consumer data department in order for them to determine how to make your experience at our sites more enjoyable.
We will not use personal information we collect from you for purposes other than those for which the information was collected, without asking for appropriate permission prior to such use.
We may use your name and address information to send you catalogs and other product and service information that we believe you may find of interest if, permitted by law. You may opt out of receiving such catalogs and other product and service information (including, but not limited to, marketing research and/or being contacted by a researcher) at any time by calling our toll-free consumer service number in your country or by sending an e-mail - Go to our Service area.
Upon request, you have the right to review any personal information we may have concerning you or your children.
LEGO PC Games has many different activities you can participate in without giving us any personal information at all. However, if you decide to sign up as a LEGO PC Games Online member, we will need to obtain some information in order to provide you with the benefits of club membership. When you sign up for LEGO PC Games Online, we will ask you to: 1) create a username; 2) provide your full name; 3) provide your email address; 4) provide your birth date and gender; 5) contact phone number; and 6) input your preferred payment method.
CHILDREN UNDER THE AGE OF 13
When a child under the age of 13 contacts the LEGO PC Games online, for example to participate in a contest or to ask a question we will collect that child's email address and the e-mail address of the child's parent or guardian. We will use the child's e-mail address only for the purpose for which it was collected, and we will use the e-mail address of the parents or guardians only to provide notification about the child's contact with us, and to provide notification of the types and uses of information collected as required under the law. We will also provide information as to how the parent or guardian of the child can review and request deletion of the child's personal information, and how to prevent further collection and use of personal information concerning the child.
No personal information collected from children under 13 will be sold, rented or otherwise disclosed to any company outside of LEGO PC Games except for disclosure to companies acting as our agents to help us provide services requested by the child, or pursuant to court order, subpoena or a specific request from a law enforcement agency.
We cannot and will not establish conditions that will require or encourage children to disclose personal information over and above what is reasonably necessary to participate in any activity features on our web sites.
Children under 13 years of age are allowed to participate in contests. However, if such a child wins, notification will be sent to the parent or guardian's e-mail address (provided by the child when he/she enters the contest). Also, we will not ask the child for any personal information beyond e-mail addresses without obtaining prior parental consent. Any personal information obtained from children and parents during contests will be kept until the contest ends and prizes are delivered, and then it will be deleted.
If any activity featured on LEGO PC Games will allow children under the age of 13 to reveal personal information publicly (for example, via un-moderated chat rooms or bulletin boards), we will obtain parental consent before allowing the child to participate. Currently, all such activities are moderated, monitored and screened.
When you log in or register for the LEGO Club online or Shop At Home, we add a cookie to your computer (unless your system is set up not to receive cookies), in order to let us keep track of what games you play and what products you may buy. We also add the cookie in order to remember your browser settings, such as the type of browser you use and what plug-ins you have installed. This keeps us from bothering you every time you enter the site in order to make sure that you have the necessary equipment to play a game or download information from our sites. It also allows us to know how many people are using certain types of software, so that we can adjust our site to provide the best browsing experience for every visitor. Basically, when we add a cookie, we are not collecting personal information, but the non-personal information that we do get helps us make sure that our products and our communications to our guests are responsive to their interests. We hope to be able to continue to make the LEGO PC Games site interesting and entertaining for users of all ages, and to ensure that we continue to make the kind of products that children love and parents trust.
What is a cookie?
Cookies are small data files that your browser may place on your computer when you visit different web sites to mark that you have been there.
How do I know when a cookie has been added?
What if I don't accept the cookie?
You can still participate a few of our online activities. However, if a LEGO PC Games Cookie is not present, it will limit our ability to customize our site for you, deliver a better online experience and improve the features of our site. Some cookies save us from having to check for compatibility of your system with various parts of the site every time you visit, making the site faster and easier for you to use. When you play a game, register for the LEGO PC Games online, shop, or use the shopping cart, a cookie helps us to keep track of where you are in the site so that you can come back to the same place in a game that you are playing or you don't lose your basket, etc. and makes sure that only you have access to that information. If you don't accept our cookies, you won't be able to save some games, add items to your wish list or shopping cart, and the site will be a little slower as we check your browser's compatibility with our site as you click through.
THE INFORMATION WE HOLD
At LEGO PC Games, we're committed to providing high quality products and services and we're equally committed to building long-lasting relationships with our consumers. Relationships like this are built on mutual trust, so whenever you question what data has been collected or you want to change personal information or personal options regarding your online account or Club membership, we encourage you to do so as outlined below.
Personal information collected online from you may be reviewed by accessing your online account. Members and customers who have registered to set up an online account with us may update their account information and change personal options at anytime.
If you have not set up an online account with us, or if you have any questions about our online privacy policies or information we may have stored about you or your child, please click here to contact our Chief Privacy Officer.